Our policy

customer care

SYKE'JA Customer Service

Toll Free: 1.877.795.3522
Email: info@sykeja2.com
Our Customer Service Hours are from Monday to Friday from 9:30 AM to 6:00 PM EST

SYKE'JA USA Headquarters

Monarch Forty Four, Inc.
Charleston South Carolina 29420
USA

Privacy Statement

Syke'ja2.com  PRIVACY STATEMENT


Monarch Forty Four, Inc. understands that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting sykeja2.com, you are accepting the practices described in this Privacy Notice.

What Personal Information Does SYKEJA2.com Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at Sykeja2.com. Here are the types of information we gather.

  • Information You Give Us: We receive and store any information you enter on our web site or give us in any other way. Scroll to the bottom of this page to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our e-store, and communicating with you.

  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use “cookies,” and we obtain certain types of information when your web browser accesses Sykeja2.com. A number of companies offer utilities through their web sites designed to help you visit web sites anonymously. [www.anonymizer.com, www.IDzap.com, www.somebody.net, and www.zeroknowledge.com. We cannot vouch for the effectiveness of any of these products. In addition, the Federal Trade Commission provides useful information about online privacy on its own Web site, Site Seeing on the Internet.]

  • Although we will not be able to provide you with a personalized experience at Sykeja2.com if we cannot recognize you, we want you to be aware that these tools exist.

  • E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Sykeja2.com if your computer supports such capabilities.

  • Information from Other Sources: For reasons such as improving personalization of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

What About Cookies?

  • Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser and to provide certain shopping and purchasing features.

  • The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Sykeja2.com’s most exciting features and we recommend that you leave them turned on.

Does SYKEJA2.com Share the Information It Receives?

Syke'ja 2 does not sell customer information to others. We share customer information only within Monarch Forty Four, Inc., its agents, affiliates, distributors and subsidiaries as described below.

  • Affiliated Businesses We Do Not Control: We work closely with our affiliated businesses. Examples are authorized distributors and professional salons and stylists. We sell our product lines and provide services to these businesses and may periodically share general aggregate customer information with them.

  • Agents: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These companies may have access to personal information needed to perform their functions, but may not use it for other purposes.

  • Protection of Syke'ja and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Sale and other agreements; or protect the rights, property, or safety of Sykeja2.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

  • With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Your Choices

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

  • We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Children

Sykeja2.com does not sell products for purchase by children. If you are under 18, you may use Sykeja2.com only with involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit Sykeja2.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Sale, including limitations on damages, arbitration of disputes, and application of the law of the state of Charleston South Carolina. If you have any concern about privacy at Sykeja2.com, please send us a thorough description to Monarch Forty Four Inc and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Sale will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. You should check our web site frequently to see recent changes.

Information You Give Us

You provide information when you search, buy, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; make an order; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form or participate in chats. As a result of those actions, you might supply us with such information as your name, address, and phone number; credit card information; people to whom purchases have been shipped, including address and phone number; e-mails to us; and financial information, including Social Security and driver’s license numbers.

Automatic Information

Examples of the information we collect and analyze include the internet protocol (IP) address used to connect your computer to the internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our web site, including date and time; cookie number; products you viewed or searched for; web site areas you visited; and phone number used to call our 877 number.

Conditions of Sale

Monarch Forty Four, Inc. provides its services to you subject to the following conditions. If you visit or shop at Sykeja2.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future Syke'ja service, or visit or purchase from any business affiliated with Sykeja2.com, whether or not included in the Sykeja2.com web site, you also will be subject to the guidelines and conditions applicable to such service or business.

Legal Notice

Products sold are for the purposes of the customer’s personal use. The resale of Syke'ja items purchased on this web site is strictly prohibited. Violators are subject to prosecution.

Privacy

Please review our Privacy Notice, which also governs your visit to Sykeja2.com to understand our practices.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Monarch Forty Four, Inc. or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Monarch Forty Four, Inc. and protected by U.S. and international copyright laws. All software used on this site is the property of Monarch Forty Four, Inc. or its software suppliers and protected by United States and international copyright laws.

Trademarks

SYKE'JA, SYKE'JA2, MONARCH FORTY FOUR, M44,BELIEVE LEAVE-IN, HONEY BEE WASH, SYKE'JA BUTTER, SYKE'JA BUTTER CREAM,MOISTURE LIFE,SYKE'JA COLOR LOCK,  and other marks indicated on our site are registered trademarks of Monarch Forty Four,Inc., in the United States and/or other countries.Sykeja2.com graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Monarch Forty Four, Inc. Monarch Forty Four, Inc. trademarks and trade dress may not be used in connection with any product or service that is not belonging to Syke'ja, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Monarch Forty Four, Inc. All other trademarks not owned by Syke'ja or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Monarch Forty Four, Inc. or its subsidiaries.

License and Site Access

Monarch Forty Four, Inc. grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Monarch Forty Four, Inc. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Monarch Forty Four, Inc. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Monarch Forty Four, Inc. without express written consent. You may not use any meta tags or any other “hidden text” utilizing Monarch Forty Four, Inc. name or trademarks without the express written consent of Monarch Forty Four, Inc. Any unauthorized use terminates the permission or license granted by Monarch Forty Four, Inc. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Sykeja2.com so long as the link does not portray Monarch Forty Four, Inc., its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any Monarch Forty Four, Inc. logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Sykeja2.com sells products to adults, who can purchase with a credit card. If you are under 18, you may use Sykeja2.com only with involvement of a parent or guardian. Monarch Forty Four, Inc., reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

Reviews, Comments, Communications, and Other Content

Visitors may submit comments, questions, suggestions, and other communications so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Monarch Forty Four, Inc. reserves the right (but not the obligation) to remove or edit such content, but does not regularly review content of submissions.If you do submit material, and unless we indicate otherwise, you grant Monarch Forty Four, Inc., and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Monarch Forty Four, Inc. and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you submit; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Monarch Forty Four, Inc. or its affiliates from all claims resulting from content you supply. Monarch Forty Four, Inc. has the right but not the obligation to monitor and edit or remove any activity or content. Syke'ja takes no responsibility and assumes no liability for any content submitted by you or any third party.

Risk of Loss

All items purchased from Sykeja2.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Other Businesses

Parties other than Monarch Forty Four, Inc. operate distributorships or salons that provide services and/or sell the Syke'ja® product line that appear on this site. In addition, we may provide referrals and/or links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of any of these businesses or individuals or the content of their web sites. Monarch Forty Four, Inc. does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY MONARCH FORTY FOUR , INC. ON AN “AS IS” AND “AS AVAILABLE” BASIS. MONARCH FORTY FOUR, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MONARCH FORTY FOUR, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MONARCH FORTY FOUR, INC. DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM SYKEJA2.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MONARCH FORTY FOUR, INC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Applicable Law

By visiting Sykeja2.com, you agree that the laws of the state of South Carolina, without regard to principles of conflict of laws, will govern these Conditions of Sale and any dispute of any sort that might arise between you and Monarch Forty Four, Inc. or its affiliates.

Disputes

Any dispute relating in any way to your visit to Sykeja2.com or to products you purchase through Sykeja2.com shall be submitted to confidential arbitration in Charleston, South Carolina, except that, to the extent you have in any manner violated or threatened to violate Monarch Forty Four, Inc. /Sykeja2.com’s intellectual property rights, Monarch Forty Four, Inc. may seek injunctive or other appropriate relief in any state or federal court in the state of South Carolina, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Policies, Modification, and Severability

Please review our other policies, such as our Pricing policy posted on this site. These policies also govern your visit to Sykeja2.com. We reserve the right to make changes to our site, policies, and these Conditions of Sale at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Our Address 

Monarch Forty Four, Inc.
8421 Dorchester Rd Ste 109
Charleston South Carolina 29420

Policy

The price for every item is listed on its detail page. We offer you the suggested salon retail prices on Syke'ja products plus shipping charges. You may use the “Salon Finder” to locate a Syke'ja salon in you area if you wish to buy the product and avoid shipping charges. We verify prices as part of our shipping procedures.

Quantity Limits

Monarch Forty Four, Inc. reserves the right to limit quantities on Sykeja2.com orders. An order may range from one (1) to Six (6) Syke'ja products. No more than two (2) of any one product can be purchased in a single order. A maximum of Six (6) items may be ordered in 30 days.